Status Updates

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Connectivity issues to data centers 3 & 5

One of our hosting providers reported connectivity issues which may affect data center 3 and 5. We are awaiting further updates whilst investigating. Service is still available, however high latency and packet loss issues have been observed.

2019-05-22T10:16:50+00:00June 3rd, 2011|Comments Off on Connectivity issues to data centers 3 & 5

Connectivity restored to data center 4

Our hosting facility was undergoing maintenance work which caused brief increased latency and packet drops. Connectivity appears to have been fully restored shortly after posting the previous status-update. We will keep monitoring and update further if we discover any more issues.

2019-05-22T10:19:42+00:00April 28th, 2011|Comments Off on Connectivity restored to data center 4

Connectivity issues to data center 4

Our monitoring system reported intermittent connectivity issues to data center 4. This is being investigated currently and we are keeping a closer eye on it, and take further action if necessary.

2019-05-22T10:19:49+00:00April 28th, 2011|Comments Off on Connectivity issues to data center 4

Emergency maintenance completed

The emergency maintenance task has been completed successfully. All data centers are now up and running again. Data center 4 was unavailable for 23 minute and 56 seconds.

2019-05-22T10:19:55+00:00March 10th, 2011|Comments Off on Emergency maintenance completed

Emergency maintenance on Data Center 4

One of our servers has experienced issues requiring an emergency upgrade. We are expecting the server to be back online within the next 30 minutes. We apologize for the inconvenience to some of our customers and are working hard to resolve this as soon as possible. Users on other servers are not affected by this.

2019-05-22T10:20:02+00:00March 10th, 2011|Comments Off on Emergency maintenance on Data Center 4

Trial service issue – update

One of our data center providers appeared to have suffered a major loss of connectivity / service. We were in the process of migrating the Testuff trial service to another data center when the service came back online. Our trial service is now fully functional again, after about 20 minutes of downtime. We keep monitoring [...]

2019-05-22T10:20:48+00:00January 23rd, 2011|Comments Off on Trial service issue – update

Trial service issue

We're currently investigating an issue on one of our data centers. This is only affecting our trial users currently. Paying customers should be unaffected. We'll keep you posted.

2019-05-22T10:20:56+00:00January 23rd, 2011|Comments Off on Trial service issue

Service Outage

On Monday, 3rd January we have experienced two service outages. The first for 12 minutes and the second for 14.5. The affected data center is one of 4 data centers used by Testuff. Our engineers are working now to find the cause for it, and fix it.

2019-05-22T10:21:20+00:00January 3rd, 2011|Comments Off on Service Outage

More connectivity issues in Fremont Data Center

We were hoping the problems are over, but we were experiencing more connectivity issues for the last 40 minutes or so. These issues affect some of our customers, but the majority should not experience any issues. We have taken action and moved the service to a new data center in Atlanta, GA, USA. The service [...]

2019-05-22T10:21:59+00:00November 23rd, 2010|Comments Off on More connectivity issues in Fremont Data Center

Update: Fremont, CA, USA – connectivity issues

Connectivity seems back to normal. We continue to investigate and will update you further. latest update: Service was fully restored after 14 minutes of connectivity issues. Our hosting provided promised that they are continually working to improve the network infrastructure and redundancy to help prevent, eliminate, and minimize disruptions in network connectivity. We will carry [...]

2019-05-22T10:22:07+00:00November 22nd, 2010|Comments Off on Update: Fremont, CA, USA – connectivity issues